Last updated: September 9, 2024
Welcome to SFC+ Inc. (“Company”, “we”, “our”, “us”, “SFC+")! Thank you for clicking our Terms and Conditions.
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of the SFC+ website (“website”) or the SFC+ mobile application (“Service”, “Platform”) located at www.sfc.plus operated by SFC+ Inc.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our website. Please click on the link above to read that document.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) these Agreements, then you may not use the Service, but please let us know by reaching out to us via email at support@sfc.plus so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use our Service.
SFC+ Inc. is authorized to provide the following services (“Services”) to its customers and registered users (“Users”) of the website or Platform:
Facilitation of earning and using of reward points from merchants (“Merchants”) in the United States to receivers (“Users”).
Only registered users are allowed to transact with the Company. As part of the onboarding and registration process, you represent and warrant that:
You are an individual of legal age (at least 18 years old).
If you wish to avail yourself of any product or service made available through the Platform, including the facilitation of reward points (“Reward Points”), you may be asked to supply certain information relevant to your transaction including, without limitation, your account details.
We may employ the use of third-party services for the purpose of facilitating transactions and the completion of the Service. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your specific transaction at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your transaction if fraud or an unauthorized or illegal transaction is suspected.
For purposes of this Agreement, one “Business Day” means any day, other than a Saturday, Sunday, federal or state holiday across states, on which SFC+ Inc’s offices are open for business.
All users who are eligible to register for our Service, as defined in the Eligibility of Users section above, may open an SFC+ account to access our Platform.
You are responsible for maintaining the confidentiality of your SFC+ account and password, including but not limited to the restriction of access to your computer, mobile devices, and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
Multiple registrations are prohibited. You may register for a SFC+ account only once, and each user must maintain a separate registration. If we detect multiple active registrations for a single user, we reserve the right to merge or terminate the registrations and refuse you all continued use of the Service without notice to you.
You can access the details of all your Transactions and other information relating to your use of the Service by logging into the mobile application and viewing the “Recent Transactions” section on the home page.
We reserve the right in our sole discretion to refuse any Transaction. Reasons for refusal may include, but are not limited to, an inability to match your registration information with your bank account details, incorrect Recipient details, or an insufficient deposit amount. We generally will attempt to notify you of any refusal, using the contact information provided as part of your registration, stating (where possible) the reasons for the refusal and whether the problem can be corrected. We will not notify you of a refusal where to do so would be unlawful.
We collect information from you in a variety of ways when you use our Service, including:
We use the information we collect to:
We store your data on secure servers located in the United States. We use a variety of security measures to protect your data, including encryption, firewalls, and access controls.
You have the following rights regarding your data:
In the event of a data breach, we will notify you as soon as practicable if your information is involved. We will also take steps to mitigate the impact of the breach.
We use agents and service providers to help us deliver the Service to you. For example, SFC+ Inc. manages the Service on our behalf as our service provider. Among other functions, SFC+ Inc. provides customer service and other functions and arranges delivery of Suki Points to recipients.
Regardless, all services provided by SFC+ Inc. or other agents or service providers are performed at our direction and subject to our supervision and control.
If you have any concerns or disputes about the Service, you agree to first try to resolve the dispute informally by contacting the Company.
SFC+ App - General Inquiry
By Email: support@sfc.plus
By Phone: +1 (888) 421-2838
By Mail: 2883 Surveyor St, Pomona, CA 91768
State Regulator and Consumer Financial Protection Bureau - Questions and ComplaintsFor questions, complaints, or need additional information you may also contact your State money transmitting licensing authority (if any, the specific contact information will be displayed in your Transaction receipt) or the Consumer Financial Protection Bureau at 855-411-2372 855-729-2372 (TTY/TDD) or www.consumerfinance.gov.
Any contests or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms and Conditions. If you participate in any Promotions, please review the applicable rules that will be published in our website and our social media channels, as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, Promotion rules will apply.
Content found on or through this Service is the property of Seafood City, or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in these communications or by sending us an email at support@sfc.plus.
The Service is an electronic commerce relationship. In order for the Service to be provided to you, we must have your consent to provide access to required disclosures in electronic format. If you do not consent to electronic disclosure of these documents, then you may not use the Service. Your consent applies to all of the documents we provide to you electronically in connection with the Service, including receipts and notices.
Access to electronic disclosures will be provided by way of the Internet. Your history of use of the Service is available for viewing online from your account on the Service Website. In order to view these disclosures, you will need a hardware device that can access the Internet via modem or other form of connection. Your hardware device must run on an appropriate operating system. You must be able to access the Internet to access our mobile application.
If you require a printed copy of your full printed copy of your transaction history, you can request this by emailing us through our Help Center.
We recommend you download or print a copy of this Agreement for your records.
If you consent to electronic access to documents, we are not required to provide you with paper copies. You may obtain these documents in paper form without charge by printing them yourself. If you decide to withdraw your consent for electronic disclosures, you must notify SFC+, Inc via telephone at 1-888-421-2838. Such notice will constitute notice of termination of your registration with us and preclude future use of the Service.
You may use our Service only for lawful purposes and in accordance with Terms. You agree not to use our Service:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics platform from Google LLC that tracks visits, bounce rates, and other metrics to measure website traffic. Data collected by Google through Google Analytics is used to monitor the Platform and is shared with other Google services for its own purposes, such as to provide personalized ads. To find out more, please read Google’s Privacy Terms as well as Google Analytics’ data practices.
Mixpanel is a web and mobile-based analytics service provided by Mixpanel Inc. Mixpanel collects and analyzes website traffic data to measure how the Service is used and how to improve the Platform’s user retention. You can find out more about which types of data Mixpanel collects in its Terms of Use. In addition, Mixpanel also has policies in place for users that enable “Do Not Track” settings, which you can read about on this page.
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of SFC+, Inc and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SFC+, Inc.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@sfc.plus, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims.”
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
You can contact our Copyright Agent via email at support@sfc.plus.
You may provide us directly at support@sfc.plus with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire, or assert any intellectual property right or other rights, title, or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute, and commercialize) Feedback in any manner and for any purpose.
Our Service may contain links to third-party websites or services that are not owned or controlled by SFC+, Inc.
SFC+ Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that SFC+ Inc shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services
